SERVICE

Pick up

About

We provide pick-up & drop-off service to Tokyo, Kanagawa, Saitama as well as Narita airport.Please note our long distance pick-up service is available for the stay more than three days.

OverviewPick up & Drop off

  • Signboard
    01Light wagon
  • Bed room
    02Pick up
  • Dog run
    03Drop off

We provide pick-up & drop-off service to Tokyo, Kanagawa, Saitama as well as Narita airport. We have customers in various locations and with our travel experience, we can suggest the best possible plan for you and your dog.

Please note our long distance pick-up service is available for the stay more than three days.

Pick up & Drop off

Area with Pick-up Service

Detail

We provide pick-up & drop-off service to Tokyo, Kanagawa, Saitama as well as Narita airport. We have customers in various locations and with our travel experience, we can suggest the best possible plan for you and your dog.

Please note our long distance pick-up service is available for the stay more than three days.

  • Radius:1.5km
  • Radius:3km
Pick up & Drop off

Price List

Price list

We provide pick-up & drop-off service to Tokyo, Kanagawa, Saitama as well as Narita airport.

Areas Return
Funabashi area within 30minutes car 1,600 yen
Surrounding area within 1hour by car 2,100 yen
Tokyo Metropolitan Area/within 23 wards
Narita Airport
(available for the stay more than 3days)
2,700 yen
(highway toll not included)
Pick up & Drop off

Attentions

Please read

Attentions

Please read before using our service.

  • First Time Customers

    • Pick-up may be delayed due to traffic conditions. We kindly ask that you make your appointment with enough time as reserve.
    • Operation time 8:00 to 20:30
  • About the Meals

    During the drive, all dogs are crated to ensure their own safety. If your dog gets car sick, do not give food before the drive.
  • Please make a reservation before your visit.

    When you have no reservation, we might not be able to attend you for other appointments.
    • A reservation two day ahead of using the service is required (in urgent cases please call directly).
    • We are open every day of the year! (No extra charge for New Year's holidays or O-Bon)
Pick up & Drop off

F.A.Q.

Frequently Asked Questions

Customers voice
  • Do you charge cancellation fees?

    If you cancel before the pick-up van has left we do not charge a cancellation fee, but if the van is already on its way, all cancellations and changes will be subject to a fee.
  • During which hours do you offer the service?

    From 08:00 am up to app. 08:30 pm.
    Service beyond these time limits is possible, but because prior arrangements have to be made please consult with us in advance. Furthermore, special overtime fees will be applied on such occasions.
  • Is it possible to change the appointed time?

    We take much effort to comply with your preferences as much as possible, but sometimes other appointments may render keeping your preferred time impossible.
  • Do you take a surcharge for picking up more than one dog?

    No. But we will have to take a surcharge for 5 dogs or more.
  • Is it OK if the dog is prone to car sickness?

    If you are afraid that your dog might grow car sick, please tell the pick-up staff about it. Please do not feed your dog anything for three hours prior to entering the van.
  • Is there anything I should prepare?

    Please have a dog necklace or harness ready. To prevent accidents during transfer, please put the dog in a crate. If needed, we will be prepared to provide a crate.

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