Pooch Privacy Policy

Pooch communications recognizes the necessity and importance of protecting personal information. We have put this Privacy Policy into force to control and protect the personal information supplied by our customers for business purposes, and will use personal information provided by our customers in combination with the common knowledge of our officers and employees to further improve the quality of our services.

Our Privacy Policy on how personal data registered by our customers through our company website on the occasion of using the various services offered on our company website is used for any goal or process, and what measures are taken to protect this personal information, runs as follows:

  1. Pooch communications has the commitment to make the Privacy Policy accessible to our customers at all times by publishing it on our company website.
  2. The Privacy Policy of Pooch communications may be subject to revisions due to amendments of Japanese laws and regulations or changes of company policy.
  3. Pooch communication commits itself to make any changes to the Privacy Policy known by posting the particulars of revision on the company website, and to allow customers to accept these items of revision.

1. Purpose of collecting personal information

The term "personal information" in this Privacy Policy refers to any information about an individual such as the name, telephone number, address, email-address, etc. specific to the same individual (this includes information not specific to the individual but allowing identification by simple collation).

Customers do not have to offer personal information to access or view our company website. However, if you wish to make use of the services offered on our company website, it may become necessary to register personal information through our company website.

The personal information collected on this site is used for the purposes of making practical use of this website, for the purpose of the exchange with customers required by the company to offer services requested by the customers and for authentication, or for the delivery of the products requested by the customers.

Moreover, any personal information of customers registered on this company website will not be shared with any other company or third party.

About the Access Log File

We are keeping an access log file to analyze the usage of our company website and for website administration purposes. Pooch communication is able to collect statistical user data about pages visited, about the pages visited directly before accessing our website, and about the browser and operating system used, but this information is not used to gather information on specific individuals.

2. Management of personal information

Pooch communications will not, by any method other than those described in this privacy statement, share any personal information of customers collected through our company website with third parties. However, as an exception customers' personal information may be disclosed in cases, where it can reasonably be judged that an act of disclosure as outlined below becomes necessary.

  1. If disclosure is mandatory by law.
  2. If the customer violates the terms of service and it is judged as necessary to protect the rights, property and services of our company or our employees.
  3. If disclosure is necessary to protect the life, health or property of a person, and if it is difficult to obtain the consent of the person himself.
  4. If disclosure is necessary to improve public health or to promote the healthy development of juveniles, and if it is difficult to obtain the consent of the person himself.
  5. If it is necessary to cooperate with national institutions, local public bodies or persons under their consignment in the execution of their work, and if obtaining the consent of the person himself might give rise to an impediment to the execution of the respective work.
  6. If it is necessary to comply with a request from an official body put towards Pooch communications or the person in charge of the company website.

3. Customer's Influence over Personal Information
(Disclosure, Correction, Erasure)

Every customer can demand disclosure of personal information referring to him (name, telephone number, address) from Pooch communications. Excluding the cases outlined below, our company will disclose the requested personal information to the customer.

  1. If the life, health, property or any other right or benefit of the customer himself or a third party is endangered.
  2. If this would potentially cause considerable difficulties in the operation of our company's business.
  3. If the customer violates the terms of service and it is judged as necessary to protect the rights, property and services of our company or our employees.
  4. In cases of a (potential) infringement of the law.
  5. If it cannot be confirmed that the request originated with the customer himself.

4. Renewal of the Privacy Policy

Any change to this Privacy Policy will be published on our company website. Because the current Privacy Policy is published on the website, you can constantly stay up to date on our methods of collection and use of personal information. However, if personal information is to be used in a way different from that originally detailed at the time of collection of the personal information, this will be announced on the company website.